![]() Why is it necessary to have a Quality Policy? It is imperative that the quality policy is understood and applied by all employees, so easy access is key. The quality policy’s documentation must be kept up-to-date and made easily available to all interested parties. Be sure to include your company’s pledge to fulfill all applicable requirements and your commitment to the continuous improvement of your quality management system. The quality management policy must also clearly support the company’s strategic direction and serve as a basis for establishing quality objectives - that is, the objectives you determine must work toward the overarching goal of the policy. Second, it must appropriately relate to the purpose and context you have determined for your organization and actively and properly serve your business. First, the policy must meet the goals set forth by ISO for compliance. The ISO quality policy requires the statement to be written, documented, communicated and enforced by top management, with the goals and direction gleaned from their high level of knowledge and rooted experience with the company’s growth.Ī series of further requirements must be met for your quality policy to meet ISO standards. It must also be in place to hold the organization accountable to achieve the stated expectations. The carefully-crafted declaration of quality must clearly convey how those fundamental subjects make an impact on the output of the company. Understanding the Requirements of the ISO Quality Policy StatementĬreating a purposeful, meaningful quality management policy statement is more than just writing a slogan. Overall, the quality statement is a necessary part of driving success throughout different areas of the company. It could also support a quality assurance policy that a manufacturer may use to dictate how they assess every product before its sold. Your quality statement can, for example, serve as a foundation for a customer quality policy that directs how workers will represent the company and what kind of service customers can expect. It serves as the top-level quality directive to leadership as they guide the company forward. as well as your pledge to work toward continual improvement. In addition, it states your commitment to meeting requirements - regulatory, customer, ISO, etc. Your quality policy statement is a brief statement that aligns the purpose and strategic direction of your company and lays the framework for all future quality objectives. A quality policy drives the function of your entire quality management system. However, when you look deeper into its function and purpose, you’ll discover that this quality statement is a critical component of your success. ISO defines a quality policy as a general statement of an organization’s commitment to quality. ![]()
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